Shipping policy

Shipping Policy

Thank you for shopping with us!

We are committed to delivering your orders safely and as quickly as possible across Pakistan. Please read our shipping policy carefully before placing your order.

Shipping Coverage

We currently deliver to all major cities and most areas across Pakistan.

Order Processing

  • Orders are processed within 1 business day after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times are:

  • 3–5 Business Days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout.

  • Free shipping offers, when available, will be clearly mentioned on our website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan.

Please ensure someone is available to receive and pay for the order at the provided delivery address.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or Email (where applicable) so you can track your shipment.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address and contact number.

If incorrect information is provided, delivery delays or additional shipping charges may occur.

Failed Delivery Attempts

If the courier is unable to deliver after multiple attempts due to customer unavailability or incorrect information, the order may be cancelled.

Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us within 24 hours of receiving your parcel with photos or videos of the package.

We will investigate the issue and provide an appropriate resolution.

Delivery Delays

While we strive to deliver all orders on time, delays caused by courier companies, weather conditions, strikes, natural disasters, or other events beyond our control are not our responsibility.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our Contact Us page or WhatsApp.

Thank you for choosing our store. We appreciate your trust and look forward to serving you.